If you'd like to cancel or return your order we have a simple and trouble-free process for doing so in three easy steps.

Please note that returns can only be accepted if the products are still sealed in their original packaging and we regret that we're unable to accept returns for opened or partially consumed food items.

You have 14 days from the day after you receive your goods to notify us that you'd like to return them. You can notify us using any of the following methods:

When notifying us that you'd like to return your products, please include your order number.

You have 14 days to send the goods back after informing us that you'd like to return them. 
Please include a copy of your order number on a slip inside the box so we can process your refund swiftly upon its return. Your order number can be found on your order confirmation or receipt. If you don't know your order number please contact us and we will be happy to look it up for you.
Please package your return appropriately and send it to us at the following address:

Bone Appetit

8 Kennerley Road

Stockport

SK2 6EY

Please note that customers are responsible for the return postage costs.

Upon receipt of your returned goods, we will process your refund using the payment method you originally used to make your purchase.